While online resources can help legal consumers find lawyers, they can also be used by those very same people to express dissatisfaction with a law firm’s services. STEP 1: Follow What’s Being Said About You and Your Firm Monitor online chatter by creating Google alerts for discussions about you and your law firm. Once youContinue reading “Online Reputation Management Steps for Lawyers”
Category Archives: online review
What are the Best Practices for a Lawyer to Manage Online Reviews?
Maintain Your Listings First and foremost, claim your listings and complete your profiles. If anything changes, such as your address or phone number, then keep your listings up-to-date. Respond to Reviews Whether a review is positive or negative, you should always respond to it. By responding, you are demonstrating that you are actively engaged withContinue reading “What are the Best Practices for a Lawyer to Manage Online Reviews?”
Strategy for Building Your Stock of Online Reviews
You can’t stop people from saying things about your practice online, and if you ignore that feedback and the existence of review sites, you leave an open door for naysayers to destroy your reputation. It’s true that people tend to only send feedback and write reviews after a negative experience. The following steps for managingContinue reading “Strategy for Building Your Stock of Online Reviews”
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